Petorra offers wearable light therapy products designed for at-home use.

The range includes formats for more targeted placement as well as products designed for broader body coverage, depending on the product and the area where it is used.

Petorra currently offers two main formats:

Joint Relief Wrap for more targeted placement on areas such as knees, elbows, hocks, hips, and similar areas.

Light Therapy Coat for broader coverage across areas such as the back and hip area, in a wearable format with two size options.

Choose based on the area you want to cover and the type of fit you prefer.

The wrap is better for more focused placement on smaller areas. The coat is better when you want coverage across a wider body area in a wearable format.

Fit depends on the product, your pet’s size, and body shape.

The wrap is generally the more flexible format. For the coat, size and fit should be checked carefully before use.

Petorra products use 660nm red light and 850nm near-infrared light.

Product details are listed on each product page, including the format, light modes, and key technical specifications.

The main difference is the product format and the type of coverage.

The wrap is designed for more focused placement. The coat is designed as a wearable format for broader coverage and is available in two sizes.

Yes. The Light Therapy Coat comes in two sizes:

Small: approx. 52 × 30 cm

Large: approx. 80 × 40 cm

Choose the size based on both your pet’s size and the area you want to cover.

If you want more overall coverage across the back area, the larger size usually makes more sense. If you are between sizes, focus on the coverage area first, not just breed or weight alone.

Mode options depend on the product.

The coat includes three built-in modes: combined 660nm + 850nm, 660nm red light only, and 850nm near-infrared only. Product-specific mode details are shown on each product page.

Charging details depend on the product.

The Light Therapy Coat is cordless and rechargeable via USB-C. Follow the instructions included with your product for charging guidance before first use.

Session length depends on the product format and instructions provided with it.

Always follow the usage instructions included with your specific product.

Petorra products are designed for regular home use in short sessions.

A consistent routine usually makes more sense than occasional one-off use. Follow the instructions included with your product and speak with your veterinarian if you are unsure how it fits into your pet’s routine.

The product should be positioned comfortably and used under supervision.

Some pets may settle during sessions, while others may shift position. Always monitor your pet and stop use if they seem uncomfortable.

No shaving is generally needed for normal use.

For best placement, make sure the product sits as directly and neatly as possible on the area where you intend to use it.

No.

Petorra products are designed for supportive at-home use and are not a replacement for veterinary advice, diagnosis, or treatment.

If your pet is under veterinary care, has a health concern, or you are unsure whether this product is suitable, speak to your veterinarian before use.

No. Petorra products should be used under supervision.

If your pet seems restless, uncomfortable, or tries to remove the product, stop the session and reposition or discontinue use.

Follow the care instructions included with your product.

In general, keep the product clean, dry, and stored safely between uses. Do not use harsh cleaning products unless the instructions specifically allow it.

Yes. Petorra offers free shipping on all orders.

Delivery timing depends on your location and the shipping method shown at checkout.

Once your order is placed, you will receive confirmation and tracking details by email.

Petorra accepts returns within 30 days of delivery.

Returned items should be sent back in good condition. For full return instructions, contact our support team before sending the item back.

Please contact us as soon as possible after delivery and include your order number along with clear photos of the issue.

We will review the issue and help with the next steps.

You can contact us through your website contact page or support email.

For best results, include your order number and a short explanation of your question.